Do not be fooled by web extensions to legacy call accounting systems that are marketed
as hosted call accounting solutions. TIM4biz hosted call accounting software was
built from the ground up to be a hosted call accounting system. As was the database
schema.
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There is no database to install (of ANY sort) nor is there a web server to install
(AT ALL), consequently configuration is simple and maintenance is just about non-existent.
All the things that usually go wrong in a call accounting environment are hosted
at the TIM4biz datacenter.
A CDR/SMDR hardware or software buffer box runs at customers' offices capturing
PABX/PBX records. Periodically records are encrypted before being sent to the TIM4biz
data center.
After logging in to the TIM4biz web site, reports can be run from
any web browser anywhere, any time. Alternatively reports, including custom reports, can be scheduled
and automatically emailed to you on a daily, weekly or monthly basis.
Maintained on a daily basis by the TIM4biz staff, backup and database administration
is an ongoing concern. No longer do you have to have database management experience
or perform daily backups to maintain your legacy call accounting system - we do
it for you.
Reports, settings and administrative tools are fed by customer suggestions and feedback.
We welcome your input. As updates are released our smallest customers automatically
benefit from the same enhancements that our largest customers enjoy.
Sick of legacy call accounting systems that are not available when you need them?
You know the answer and the solution.
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